ChapterZero

I’m getting really frustrated with my hosting service. convert is not working for me, which is holding up basically all the web-based projects I’m working on right now. I’ve traded several emails with the support team, all of which amount to my giving them the error message, and them converting a handful of the files I need converted and telling me everything should be working since they can do it, so try again. Here’s their latest email:

It should work fine. Please check it again. If you still face any problem with this, please contact us with the ps file which is not converting. We shall check the issue. Please let us know if you require anything else. Thank you.

Damn! I need convert to work so I can script using it– fix the problem! What I want is simple and reasonable, I think. The thing most frustrating about this is that convert is saying that it can’t find the magick.mgk and delegates.mgk files, because they should be in a directory that doesn’t even exist . I keep mentioning this, but the support techs don’t seem to think that is important. I’m getting very pissed off.